For calls from the telephone network Tel. 0700 700 500
For calls from abroad and from the mobile network Mob. + 381(0)21/4876-888

Contact

Important phone numbers

Commercial Contact Centre (Advisor Assistance)
0700 700 500 for landlines,  + 381 (0)21/4876-888 for mobile phones and calls from abroad.

Business hours: Work days: 08:00h to 20:00h, Saturday 08:00h to 13:00h

Early-Stage Collection Department
+ 381 (0)21/4876-990

Business hours: Workdays 09:00h to 17:00h.

Debt Collection Department for Retail 
+ 381 (0)21/4876-930

Business hours; Workdays 09:00h to 17:00h.

E-bank Support

+ 381 (0)21/4871-940 or + 381 (0)11/3305-970 

Business hours: Workdays 07:00h to 17:00h, Saturday 09:00h to 12:00h.

Payment cards 

Between 08:00h and 15:00h, contact the Commercial Contact Centre on the following telephone numbers: 0700 700 500 for landlines , + 381 (0)21/4876-888 for mobile phones and calls from abroad
After 15:00h and on weekends: + 381 (0)11/3082-325 or + 381 (0)63/667-034

Debt Collection Department for Small Businesses
+ 381 (0)21/4876-900

Business hours: Workdays from 09:00h to 17:00h.

 

 

 

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