Important phone numbers
Commercial Contact Centre (Advisor Assistance)
0700 700 500 for landlines, + 381 (0)21/4876-888 for mobile phones and calls from abroad.
Business hours: Work days: 08:00h to 20:00h, Saturday 08:00h to 13:00h
Early-Stage Collection Department
+ 381 (0)21/4876-990
Business hours: Workdays 09:00h to 17:00h.
Debt Collection Department for Retail
+ 381 (0)21/4876-930
Business hours; Workdays 09:00h to 17:00h.
Business hours: Workdays 07:00h to 17:00h, Saturday 09:00h to 12:00h.
Between 08:00h and 15:00h, contact the Commercial Contact Centre on the following telephone numbers: 0700 700 500 for landlines , + 381 (0)21/4876-888 for mobile phones and calls from abroad
After 15:00h and on weekends: + 381 (0)11/3082-325 or + 381 (0)63/667-034
Debt Collection Department for Small Businesses
+ 381 (0)21/4876-900
Business hours: Workdays from 09:00h to 17:00h.
Start communication with your Advisor.